Privacy policy
Seori Cosmetics respects your privacy and aims to handle personal information responsibly and transparently.
This Privacy Policy explains how information may be collected, used and shared when you visit our store, make a purchase or otherwise interact with Seori Cosmetics.
Who We Are
The store is operated by Seori Cosmetics.
For privacy-related questions:
Information We Collect
Depending on how you interact with us, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction details
- Customer service communications
- Device and browser information
- IP address and approximate location
- Website activity and interactions
- Marketing and advertising preferences
Payment information is generally processed through our payment service providers rather than stored directly by Seori Cosmetics in complete card form.
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Deliver products
- Provide tracking information
- Process payments and refunds
- Communicate with customers
- Provide customer support
- Detect and prevent fraud or misuse
- Improve our website and customer experience
- Measure website and advertising performance
- Personalize content where permitted
- Send marketing communications where permitted
- Meet legal, tax, regulatory and accounting obligations
Service Providers
We may share information with service providers that help us operate our business, including:
- Shopify
- Payment processors
- Fulfillment and logistics providers
- DHL and other delivery partners
- Customer service providers
- Analytics providers
- Advertising and marketing platforms
- Fraud-prevention and security providers
- Professional advisers where necessary
These providers receive information only as necessary for the relevant service or as otherwise permitted by applicable law.
We may also disclose information when legally required or where reasonably necessary to protect our rights, customers, business or others.
Cookies & Advertising
Our website may use cookies and similar technologies for essential store functionality, analytics, personalization and advertising.
Depending on your location, you may be offered controls allowing you to accept, reject or manage certain non-essential technologies.
Where required, advertising or tracking technologies are used only in accordance with applicable consent and privacy requirements.
International Data Transfers
Because Seori Cosmetics operates internationally and uses global service providers, personal information may be processed in countries other than the country where you live.
Where required by law, appropriate mechanisms are used to protect personal information transferred internationally.
Data Retention
We keep personal information for as long as reasonably necessary for purposes including:
- Providing products and services
- Maintaining transaction records
- Handling disputes
- Preventing fraud
- Meeting accounting, tax and legal requirements
When information is no longer required, it may be deleted or anonymized in accordance with applicable requirements.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including rights to:
- Access information held about you
- Correct inaccurate information
- Request deletion
- Restrict or object to certain processing
- Withdraw consent where processing relies on consent
- Receive certain information in portable form
- Opt out of certain targeted advertising, sharing or similar activities where applicable
To submit a privacy request, contact:
We may need to verify your identity before fulfilling certain requests.
Marketing
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Transactional communications relating to orders, payments, security or customer service may still be sent where necessary.
Children
Our store is not directed toward children under 16, and we do not knowingly seek to collect personal information from children in violation of applicable law.
Security
We use reasonable organizational and technical measures, together with established commerce and payment service providers, to help protect customer information.
No internet-based system can guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, legal obligations or business practices.
The current version and its latest update date will be published on our store.
Contact
For questions about this Privacy Policy or the handling of your personal information: